Hiring for Branch Manager - Kolhapur -leading Private Bank in Kolhapur, for Exp. 4 - 9 yrs at Teamlease Servcies limited.
Esteemed client of Orion TrueTech Services India Kolhapur, Maharashtra, India
Nov 23, 2017Full time
Job Description:Profile Branch Manager Job Profile * Responsible for managing business of the branch and supervise service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & amp amp SME. * Ownership of P & amp amp L of the branch along with number targets for the branch. * Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service. * Daily morning huddle with branch staff with agenda as mentioned below : o Business of the previous day and key achievements of the previous day. o Discussion on any new process /Product/Service or changes in process and check awareness level of branch staff for sales and service related process. o Update on ongoing contest and action plan to improve performance in the contest. o Appreciate and recognize key achiever of the day and key achievement can be either in sales or service or both. o Any unusual event at the branch or bank and learning/ precautions at the branch. * Liaison with various departments like Training, BCU, Clearing, CPC, Compliance, Trade Services and various support functions of the bank for seamless business of the branch. * Closely track business pipelines of ROs, BRMs and BBRMs across various products and ensure that pipelines are in line with business target of the branch through the KISSS System/SIEBEL CRM. * Closely track Welcome Call quality and random check of customer profile sheet of newly acquired customers before being processed for account opening. * Closely track all customer engagement initiative and ensure flawless execution of task assigned to branch team. * Reviews with sales manager-Quality and quantity of acquisition and ensuring OASIS functions seamlessly at the branch. * Tracking SOPs/Training of ROs, BRMs, and BBRMs and providing valuable inputs for scoring better SOP scores. * Fortnightly check of BRM and BBRM file containing customer profile sheet and risk profiler and ensuring that each and every customer mapped to these roles are profiled properly. * Regular calls ( at least 20 calls per week ) with BRMs , BBRMs ,Sales Team and ROs and meet existing key clients and potential key prospects being followed by BRMs, BBRMs ,Sales Team and ROs . * Closely track branch rating and continuously work on areas for improving scores for branch rating. * Cleanliness and hygiene of the branch premises. * Surprise verification of deliverables and vault / FRFC as per defined frequency and ensure zero error in deliverable and vault / FRFC maintenance. * Timely submission of compliance certificate after checking detail of each and every item of the check list. * Daily checking of EOD reports (generated at BOD at the branch) and signing off the reports. * Monitoring the various BCU reports and taking action wherever required. * Daily check of visitors book for customers/visitors comment and appropriate action on time with sign off on register. * Champion for Business Continuity Plan (BCP) along with Service Manager. Acad Qualification 1 year full time Executive MBA from premium B School Grade Range Sr Manager / Chief Manager / AVP Experience Range 4 years to 8 + yrs For Further details can get Connect on firstname.lastname@example.org OR 02249331506/9619444070