Job description1.Understanding customer requirements and design optimized solutions.2. Technical solution discussion based on existing telecom products.3. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.4. Deliver solution service and support to end-users using phone call or via remote connection or over the Internet.5. Offer alternative solutions where appropriate with the objective of retaining customers and clients’ business.6. Organize ideas and communicate oral messages appropriate to listeners and situations.7. Follow up and make scheduled call backs to customers where necessary.8. Stay current with system information, changes, and updatesSkills and Knowledge Qualification1. Proper phone etiquette.2. Ability to speak and write clearly and accurately.3. Demonstrated proficiency in typing and grammar.4. Knowledge of relevant software computer applications and equipment.5. Knowledge of customer service principles and practices.6. Effective listening skills.7. Willingness to co-operate with others and work to the greater good.8. Multi-tasking capabilities.9. Should be able to prepare and give presentations.More information about this Technical Solution Engineer JobPlease go through the below FAQs to get all answers related to the given Technical Solution Engineer jobWhat are the job requirements to apply for this Technical Solution Engineer job position?Ans: A candidate must have a minimum of fresher as an Technical Solution Engineer What is the qualification for this job?Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, BSc, Other Graduate What are the salary requirements for this job?Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Technical Solution Engineer is a Full Time in Hyderabad. What is the hiring Process of this job?Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Technical Solution Engineer is a work from home job?
Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Technical Solution Engineer position?Ans: There are immediate 1 job openings for Technical Solution Engineer in our Organisation.
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