Customer Care Executive in MNC BPO @ Bhubaneswar at Firstsource Solutions Pvt.Ltd.
Posted by: Firstsource Solutions Pvt.Ltd.
Posted date: 08-Mar
Job Description:Designation: Customer Support Associates Job Role: (Inbound Voice Process) Receiving customer calls of a leading telecom company & solving their queries. Candidates are required to be energetic, patient and alert while speaking to customers over phone. Job Location: Bhubaneswar (Opp. Honda Highway Showroom on Cuttack-BBSR highway) Employee Benefits: Shift Allowance Over time allowance Performance based incentives Medical Benefits (ESIC) Transport facility (one time pick or drop provided if the shift is starting before 7am or ends after 9pm) Salary account in ICICI bank free of cost. Provident Fund SALARY: Rs. 4,300 (approx Take Home salary after all deductions) and Rs. 2500 ( Part Time for 4 hrs.) Eligibility Criteria: Graduate (Awaiting results)/ Undergraduate (pursuing through correspondence course/drop studies) / CHSC Pass /Continuing students only for part time. Between 18 - 45 years of age Fluent in Oriya, Hindi and English. Computer knowledge with a typing speed of 15wpm with 85% accuracy. Open to work in rotational shifts (morning, evening & night shifts) BE/ B.TECHS/ MBA/ MCA ARE NOT ELIGIBLE TO APPLY FOR FULL TIME Contact : Deepak Kumar Bal 9778548770 Firstsource Solutions Limited Plot No.-764, Mouza: Naharkanata PS: Mancheswar, P.O: Pahal, Bhubaneswar, Odisha, India. PIN No.-752001 Hurry!!!! Interviews are going on.
Desired Candidate ProfileHi The profile of the job is--------- *You have to take the calls of the customer calling you and need to resolves their problems and questions *inbound domestic,no target
Experience Required: 0 to 1
Education Required: (UG - Diploma - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, B.B.A - Management, B.Ed - Education, BCA - Computers, BDS - Dentistry, BHM - Hotel Management) AND (PG - MBA/PGDM - Any Specialization, MCA - Computers, M.Sc - Any Specialization, Other, M.Com - Commerce, M.A - Any Specialization, Integrated PG - Any Specialization, ICWA, CS, Post Graduation Not Required, Any Postgraduate - Any Specialization) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
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