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Call Center Agent-Thane-FirstData at First Data India


Posted by: First Data India
Posted date: 18-Jun






Job Description:Call Centre job involving Merchant Contact Management & Query Resolution through Voice & Non Voice Processes. Responsibility: Responsible for handling Voice (In bound & Outbound) and Non Voice ( Email & Letters ) merchant contacts. Respond to merchant queries (Technical and Non Technical) over phone, on email or letter. Follow up with respective team for closure on exceptional basis. Manage disputes. Duties are relevant to the ongoing customer management with respect to all processes.

Desired Candidate ProfilePlease refer to the Job description above

Experience Required: 1 to 5

Education Required: (UG - Any Graduate) AND (PG - Any PG Course - Any Specialization)

Post Details
Job Title Call Center Agent-Thane-FirstData at First Data India
Classification Banking, Finance & Insurance Jobs
Job Type Full-time
Location Mumbai Jobs
Country
Company and Contact Details
Company First Data India
Company Profile
Address: Unit # 3 & 4, Level 1, Village Kasar Vadavali, G Corp Tech Park, Next to Hypercity, Ghodbunder Road, Thane (West) MUMBAI,Maharashtra,India 400067
Contact Person Name Rohan Tandon Contact Company:First Data International





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