Hiring for Director - HR Shared Service Center Head in Pune, for Exp. 17 - 22 yrs at Enigma Human Capital Services Private Limited..
Esteemed client of Orion TrueTech Services India Pune, Maharashtra, India
Sep 26, 2017Full time
Job Description:& quot Human Resource Service Center (HRSC) Pune provides HR services to Company entities in India, APAC, EMEA (primarily the UK) and the US. As the HRSC Head you manage the day-to-day operations of the various HR processes which span the employee life cycle, providing leadership to a complex organization with multiple leadership layers. Role: - You an opportunity to contribute towards ongoing evolution of the HR operating model, improving effectiveness and growing value of HR services. - A role to participate and drive ongoing transformation of HRSC service delivery model, moving from Standard Operating Processes to quantifiable Service Level Agreement approach. - A strategic opportunity to outline process deployment activities and migrations from the sending organization / location to HRSC - including transition management, knowledge transfer, process re-engineering - The chance to participate in tooling and re-tooling of various HR systems (PeopleSoft 9.2, Self-Service tools, Robotics, Content Management & amp amp CRM) - A dynamic role to promote and develop use of self-service tools across all locations and business groups supported. - Responsibility for handling financials against allocated budgets and delivering financial efficiency. - A meaningful role to develop plans for utilizing resources actively and flexibly to meet fluctuating demand and harmonizing HR processes where ever possible. - Responsibility to maintain appropriate risk & amp amp control framework for the HRSC. - Responsibility for team development by making continuous investments in top talent and hiring of expertise. - The opportunity to represent HRSC at senior leadership forums and work with other leaders within HR functions. Required Profile: - 18+ years of dynamic experience leading large Shared Service Centers. - Expertise in operational management including service management frameworks, SLAs and ability to lead operational efficiency programs. - Successful track record of implementing change and process design/re-design. - Strong client orientation and partnership mindset with experience in leading matrix organizations across multiple levels. - Excellent written and oral communication skills with ability to present and influence senior management. - Prior hand-on experience in HR processes like HR administration, recruiting, talent development, payroll and human capital analytics.& quot